Last updated: February 2026
We collect information you provide directly to us — account registration details (name, email, organization name), API usage data (event payloads ingested via the SDK or REST API), and payment information processed by our third-party payment processor. We do not store raw agent inputs or outputs; all event payloads are SHA-256 hashed before storage.
We use the information we collect to provide, maintain, and improve the RANKIGI platform; to process transactions; to send you technical notices and support messages; and to comply with legal obligations. We do not sell your personal data to third parties.
Event data is retained for the period specified by your subscription plan (30 days for Basic, 1 year for Extended, configurable for Enterprise). Account data is retained until you delete your account or request deletion. Deleted data is purged from our systems within 30 days.
RANKIGI is built on a tamper-evident architecture. Event data is SHA-256 hash-chained and stored in an append-only structure. Access is controlled via Row-Level Security enforced at the database layer. We use TLS 1.3 for all data in transit.
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; to object to or restrict processing; and to data portability. To exercise these rights, contact privacy@rankigi.com.
We use essential session cookies to maintain your authentication state. We do not use tracking or advertising cookies.
We may update this policy from time to time. When we make material changes, we will notify you via email or a prominent notice on the platform. Continued use after changes take effect constitutes acceptance.
For privacy-related questions or requests, contact us at privacy@rankigi.com.