Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing or using the RANKIGI platform (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

RANKIGI provides an AI governance and compliance monitoring platform, including a tamper-evident event audit system, policy enforcement layer, compliance report generation, and associated SDKs and APIs. Features vary by subscription plan.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for safeguarding your API keys and session credentials. You must notify us immediately at security@rankigi.com if you suspect unauthorized access.

4. Acceptable Use

You agree not to use the Service to ingest personally identifiable information (PII) in raw form, to circumvent security controls, to reverse-engineer the hash-chaining mechanism, or to use the platform in violation of applicable law. You are responsible for ensuring that your agent deployments comply with all relevant regulations.

5. Data Ownership

You retain ownership of all event data you ingest into the Service. By ingesting data, you grant RANKIGI a limited license to process, store, and display that data solely to provide the Service. We do not use your event data to train models or share it with third parties.

6. Subscription and Payment

Subscription fees are billed monthly or annually in advance. All fees are non-refundable except as required by applicable law. We reserve the right to suspend access if payment fails after a 7-day grace period.

7. Service Level

We target 99.9% monthly uptime for the ingest and query APIs. Scheduled maintenance will be communicated at least 24 hours in advance. Enterprise customers may negotiate custom SLAs.

8. Limitation of Liability

To the maximum extent permitted by applicable law, RANKIGI's total liability for any claim arising from use of the Service is limited to the fees paid by you in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Either party may terminate the agreement with 30 days written notice. We may terminate immediately for material breach or non-payment. Upon termination, you have 14 days to export your data before it is deleted.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles. Disputes shall be resolved by binding arbitration under AAA Commercial Arbitration Rules.

11. Changes to Terms

We may modify these Terms at any time. We will provide at least 14 days notice of material changes via email. Continued use after the effective date constitutes acceptance.